Keywords

Keywords are the single biggest lever on quality. They decide what RedShip looks for across Reddit — the sharper they are, the more relevant every inbox becomes.

Where to manage them

Settings → Keywords. RedShip seeds a starting set from your website during onboarding; refine them as you learn what converts.

The two keyword sets

  • Live feed keywords — match new posts and comments in real time and drop them into your inbox. Each keyword picks what it watches with the Tracking selector: Posts, Comments, or Both.
  • SEO keywords — used for the weekly Google-ranking scan (SEO Opportunities). These find the Reddit threads that already rank for your phrase, so you can get mentioned where buyers are searching.

Live feed reacts in real time. SEO plays the long game, since ranking threads keep pulling traffic for months. Most people run both.

Each keyword can be toggled on/off, so you can experiment without deleting anything.

Writing good keywords

  • Use the words your customers actually use — pains, jobs-to-be-done, and category terms, not just your brand name.
  • Favor intent — "best tool for X", "how do I X", "alternative to Y" beat broad single words.
  • Avoid generic terms — overly broad keywords pull in noise and bury the good stuff.
  • Iterate — check which keywords bring the best conversations in your inbox, then prune the rest.

Relevance scoring still applies on top of keywords: a match has to fit your product to score high. So you can be a bit broad and let scoring + Clean feed handle the rest — but tighter keywords always win.